We pick ingredients carefully and use only the freshest and natural ones to prepare every dish, and have been trying to cook them in a healthier way to provide the most nutritious food. Much attention has been attached to ensure you a cozy and inviting ambiance where you could enjoy not only the great meal but also the authentic atmosphere.

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  Reviewed by: heatherwhite1991.hw  on: 2023/7/6 6:55:55

  Hello my spouse and I dined in on the 2nd of July. It was a bad experience from start to finish. It normally isn't a bad one. I always get a children's meal for potion reasons due to health problems from a major surgery and my wife gets the teriyaki chicken. The server refused to let me order a children's meal even though I explained it was a portion thing due to my health problems. My wife and I each just got the teriyaki chicken. They both came out rubbery and barely warm. Before that we ordered appetizers we got the calamari and oysters. We requested to have them before our meal. We were in no rush and wanted to be able to enjoy our meal and time. He brought them right out a moment before our food. He also did the same with our plum sake when we requested the same. It was the most high speed unpleasant experience we have ever had and it ruined our whole experience and was not worth the money that we normally NEVER mind paying. This time we paid almost 80 dollars for the worst experience we have ever had. We asked for a manager instead he brought us our check and rushed us paying that as well. I have been trying to call since to speak to a manager since. I have screenshot proof of my bank statement with the charge and the date. My number is 618-364-2005. Thank you.
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  Reviewed by: heatherwhite1991.hw  on: 2023/7/6 6:55:47

  Hello my spouse and I dined in on the 2nd of July. It was a bad experience from start to finish. It normally isn't a bad one. I always get a children's meal for potion reasons due to health problems from a major surgery and my wife gets the teriyaki chicken. The server refused to let me order a children's meal even though I explained it was a portion thing due to my health problems. My wife and I each just got the teriyaki chicken. They both came out rubbery and barely warm. Before that we ordered appetizers we got the calamari and oysters. We requested to have them before our meal. We were in no rush and wanted to be able to enjoy our meal and time. He brought them right out a moment before our food. He also did the same with our plum sake when we requested the same. It was the most high speed unpleasant experience we have ever had and it ruined our whole experience and was not worth the money that we normally NEVER mind paying. This time we paid almost 80 dollars for the worst experience we have ever had. We asked for a manager instead he brought us our check and rushed us paying that as well. I have been trying to call since to speak to a manager since. I have screenshot proof of my bank statement with the charge and the date. My number is 618-364-2005. Thank you.
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  Reviewed by: heatherwhite1991.hw  on: 2023/7/6 6:54:38

  Hello my spouse and I dined in on the 2nd of July. It was a bad experience from start to finish. It normally isn't a bad one. I always get a children's meal for potion reasons due to health problems from a major surgery and my wife gets the teriyaki chicken. The server refused to let me order a children's meal even though I explained it was a portion thing due to my health problems. My wife and I each just got the teriyaki chicken. They both came out rubbery and barely warm. Before that we ordered appetizers we got the calamari and oysters. We requested to have them before our meal. We were in no rush and wanted to be able to enjoy our meal and time. He brought them right out a moment before our food. He also did the same with our plum sake when we requested the same. It was the most high speed unpleasant experience we have ever had and it ruined our whole experience and was not worth the money that we normally NEVER mind paying. This time we paid almost 80 dollars for the worst experience we have ever had. We asked for a manager instead he brought us our check and rushed us paying that as well. I have been trying to call since to speak to a manager since. I have screenshot proof of my bank statement with the charge and the date. My number is 618-364-2005. Thank you.
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  Reviewed by: heatherwhite1991.hw  on: 2023/7/6 6:54:27

  Hello my spouse and I dined in on the 2nd of July. It was a bad experience from start to finish. It normally isn't a bad one. I always get a children's meal for potion reasons due to health problems from a major surgery and my wife gets the teriyaki chicken. The server refused to let me order a children's meal even though I explained it was a portion thing due to my health problems. My wife and I each just got the teriyaki chicken. They both came out rubbery and barely warm. Before that we ordered appetizers we got the calamari and oysters. We requested to have them before our meal. We were in no rush and wanted to be able to enjoy our meal and time. He brought them right out a moment before our food. He also did the same with our plum sake when we requested the same. It was the most high speed unpleasant experience we have ever had and it ruined our whole experience and was not worth the money that we normally NEVER mind paying. This time we paid almost 80 dollars for the worst experience we have ever had. We asked for a manager instead he brought us our check and rushed us paying that as well. I have been trying to call since to speak to a manager since. I have screenshot proof of my bank statement with the charge and the date. My number is 618-364-2005. Thank you.
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  Reviewed by: jbergeron26  on: 2023/4/23 11:15:03

  Do you sell online gift certificates?
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  Reviewed by: baraka  on: 2023/12/13 13:04:16

  Will you be open Sunday on Christmas Eve?
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  Reviewed by: lalt81  on: 2022/5/7 20:22:01

  Worse service and food ever, when we sat down our server was right there after that we had to ask the server from another table to get refills and other things for us, everyone at our table was beyond upset…. We only seen our server when it was time to order and when it was time to pay.. Will NEVER be back
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  Reviewed by: ashleycawrhon108  on: 2022/12/4 16:42:03

  Do y’all do take out
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  Reviewed by: jgconder82  on: 2022/1/16 13:36:35

  We went to your restaurant today on a Sunday I called ahead to make sure that they had enough room for four at the hibachi bar then we get there and the table was so crowded my husband had to sit on the corner everybody was elbow to elbow it was ridiculous so we asked to be moved to a dining room table. The food coming from the kitchen was less than stellar. Will not be returning unless there is room at the hibachi bar with this covid going on there should not be that many people setting that close together. $108 spent on a dinner for less than 30 minutes in the restaurant
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  Reviewed by: ineedajeep2  on: 2021/5/4 15:34:09

  I want to start off by saying first and foremost that I love your establishment. I don’t know how much everyone else has spent there but I know between my girlfriend and I we have spent over 3k personally and with business events close to another. It’s a glorious time. That was not even close to the case last night. Around 8pm, maybe 7:30, we were seated at I believe table 6. We were met with a friendly new host and server, who took our order. Seemed very new, no big deal. Ordered steak and rice, like always, and waited. A new chef met us and began to enthusiastically begin our food. He began making the rice that I had ordered. In typical fashion I begin shoveling the rice in drowning it in yum yum sauce, and something was amiss. I had my GF try some since she ordered noodles and she said something was missing. My guess was teriyaki sauce. Then, he began preparing the steaks. When done, he passed them out and I was excited for the portion we were about to receive... until I ate some. This steak had no seasoning on it whatsoever. He drizzled on soy sauce I believe, but it lacked any evidence of flavor. Like, I could have thrown a steak in my skillet and cut it up and it would taste that way. It was disheartening. The chef then prepared the veggies for everyone and then my GF’s noodles, and then I believe the chicken. Noodles covered in straight soy sauce is inedible. It was harsh if I can be honest. Then it took quite a while to get the bill. For such a place I always look forward to visiting and eating... this one was just not fun. I know COVID has the world upside down right now. After trying to visit pizza places to learn they’re shut down because they can’t find workers... I’m beyond grateful that you guys are still going, and glad your hibachi tables are back in swing. And, I don’t want to send this to sound as if I’m trying to be compensated or anything. I plan on spending thousands more there. I’ve tried other places. I don’t like them. The manager was tending bar and busier than everything so I figured I’d try to send a message this way. I just wanted to let you know. Another thought.... and just an idea.... but I’ve noticed that the prices have began rising. And perhaps they should. It’s reasonable. But I’m curious if you could cut your portions down by a third or perhaps half and maybe keep your cost down by maybe a quarter. There are leftovers for days! This message isn’t meant to be public. If it shows up publicly please take it down. This was only for observation and so you are aware. Best wishes, Steve

Add:225 N Giant City Rd Carbondale, IL 62901
Tel:618-549-2000  Fax:618-549-2009

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